Our services are strictly limited to individuals aged 18 or older. We perform age verification checks and encourage users to utilize filtering software if they share their devices with minors. Accessing our platform by anyone under the legal age is strictly prohibited.

Joo Casino is dedicated to providing a safe and enjoyable entertainment environment. We recognize that for a small percentage of users, gaming can become a challenge. This policy details our commitment to player wellbeing.

Gaming should be viewed as a form of leisure, not a source of income. We advise players to:

Only play with funds they can afford to lose.

Avoid chasing losses.

Keep track of the time and money spent on the platform.

Avoid gaming while under the influence of substances or during periods of emotional distress.

We provide several features to help you manage your activity:

Deposit Limits: Control the amount you can add to your account over a specific period.

Loss Limits: Set a maximum threshold for losses.

Session Limits: Manage the amount of time spent per session.

Time-Outs: Briefly suspend account access for a short duration.

If you feel that your gaming is no longer within your control, you may request self-exclusion. This prevents you from accessing your account for an extended period. Once a self-exclusion request is processed, it cannot be revoked until the chosen period expires.

If you or someone you know is affected by gaming-related issues, we recommend seeking assistance from professional support organizations specializing in behavioral health and addiction recovery.

Our team receives training to recognize signs of potential gaming problems. While we aim to provide a supportive environment, users are ultimately responsible for their own actions and choices on the platform.

This Responsible Gambling Policy is subject to periodic review to ensure it aligns with the best practices in player protection.